888pl client download issue fix

[Scotty]

From Garth:

Directions for re installing 888 software:

I have perfected this:

Did you download the 888 software from any of the links supplied by 888PL or are you a pre existing customer/downloaded direct from 888.com?

Either way to get you online tonight we will need to create a new account for you. Before we do this can you please follow the below instructions:

• Uninstall Pacific Poker and any related 888 software completely.
• Do this by removing the program completely found in "add or remove programs" icon in the "control panel". You can access the control panel by clicking on the 'windows' or 'start' button in the bottom left hand corner of the screen. Once completed --> --> -->
• Hit the start menu and select run: type in REGEDIT.
• Under the SOFTWARE Folder for the Current User you will find two folders PACIFIC POKER and POKERINSTALLER - Can you delete both these folders and then re install the software from the following link:
http://www.pacificpoker.com/PokerInstaller?lang=en&sr=999850
• This should then download the new software directly to you laptop/PC.
• Create a new account for 888PL, once created please test to see if you can register for any of the 888PL online events.
• Transfer any funds you wish from your previous 888 account to your new 888PL account

This should fix the problem. Can you please let me know if this worked?

Also as a note to users that could play in Poker Ashes but cannot now play in 888PL events - you will need to follow the above directions. Your account was not downloaded via a tracked MAR serial but at that time we could add you to it. Now we cannot. We need all 888PL users to have downloaded and created an account from a tracked MAR serial.

Sorry for the inconvenience.

[drhappy]

Reinstalling the program works fine but there is no way that I can see to transfer money in from another account unless you are logged in to that account

[bigbucks73]

Awesome! I am now able to log into the 888pl tourneys! Yay!
Thanks heaps!
See you on the virtual felt,
the player formerly known as bigbux73 lol

[Garth Kay]

Reinstalling the program works fine but there is no way that I can see to transfer money in from another account unless you are logged in to that account

Log into your account with the money in it.

Transfer the funds to your new account.

Log out of account.

Log into new account - funds should be waiting and away you go.

[Goksteroo]

I had same problems registerring for 888pl games when I downloaded from an NPL email link using Firefox. I deleted and downloaded again but using IE this time and it worked as it should - my new account works fine.

[cherylhere]

images (1).jpg (5.88 KiB) Viewed 5221 times

Hi ok i can not seem too login into this site http://www.888pl.com.au by using the top info card ID or password have requested a password twice, just unsure what to do or ID/passwords i should be using, i can play all games ok no troubles with login into there, is it the same details, although i have tryed my ID card as well, help help please....Cheryl
oh and how do i get my pic near my name please have a great day....

[Garth Kay]

images (1).jpg

Hi ok i can not seem too login into this site http://www.888pl.com.au by using the top info card ID or password have requested a password twice, just unsure what to do or ID/passwords i should be using, i can play all games ok no troubles with login into there, is it the same details, although i have tryed my ID card as well, help help please....Cheryl
oh and how do i get my pic near my name please have a great day....

Hi Cheryl,

Can you send me an email at garth@fullhousegroup.com.au with your details and I will look into this for you.

[cherylhere]

images (1).jpg

Hi ok i can not seem too login into this site http://www.888pl.com.au by using the top info card ID or password have requested a password twice, just unsure what to do or ID/passwords i should be using, i can play all games ok no troubles with login into there, is it the same details, although i have tryed my ID card as well, help help please....Cheryl
oh and how do i get my pic near my name please have a great day....

Hi Cheryl,

Can you send me an email at garth@fullhousegroup.com.au with your details and I will look into this for you.

Thank you very much for your help it is working ok now

[Luxford]

How do I actually become an ***PL member?....ID card, etc, etc.

[noblufj1]

Iam a meber of another forum with 888 will it stop me regester in pl tourneys. Because i am a member of 888 poker site.