Something NOT Right ?

[apachetear]

strange days indeed.seems like if your logged in they unregester you but if your not logged in its ok,i thought it might be 2 get rid of the sitters but their still their.strange days indeed.also i tryed to regester in 75$$ freeroll 3000 runners max players regestered 2300 runners regestered & it said sorry regestration full

[omnnumnumnum]

Funny This Issue Has Arisen I Posted This on Jmacks Facebook Wall a Couple of Days ago : I Use to ♥ this Site for Obvious Reasons $$$$ .But the Last Month that Site Has Had so Much Software Issues I Pulled My Bankroll of it.Will Return Once the Fix all the Gremlins in the System .

[John Miller]

My account is still in limbo...
Last response i had was it had been elevated to the correct department... in other words, we dont know, pass the buck!

[Garth Kay]

My account is still in limbo...
Last response i had was it had been elevated to the correct department... in other words, we dont know, pass the buck!

Why are you dealing with their support team still when you have Glyn and I in Melbourne?

[Sinitster]

My account is still in limbo...
Last response i had was it had been elevated to the correct department... in other words, we dont know, pass the buck!

Why are you dealing with their support team still when you have Glyn and I in Melbourne?

The G & G in Melbourne are the Best ...

888Poker spending too much time at hair appointments , need to spend more time at home with us

Cheers guys ..

[John Miller]

Garth, you guys have been so busy did not want to bother you with my small issue.

I am down now to calling them after speaking with Glyn yesterday while I was in the office, will see if i can get some answers on the phone.
the latest email is just starting all over again like I have sent nothing to them, looks like this guy has no idea we have been in contact for 3 weeks...
"Dear John,

I am Jeri M. from the Security Department at Cassava Enterprises (Gibraltar) Ltd. which is part of the 888.com group of companies.

I am contacting you in regards to your 888poker account with username "8rok3n".

This is to inform you of the blocking of your account. It results from a dispute made to an account(s), which is related to yours. I apologize for any inconvenience caused, however please understand that un-cleared deposits cause financial damages to Cassava Enterprises Ltd, and it is my duty to protect the company from foreseen losses.

Please refrain from opening any new accounts. Any deposits made on new accounts will not be refunded, and any cashout requests made will not be honored.

Regards,
Jeri M."

So now they are saying I have "uncleared deposits" hmmm No idea what they are on about I have never deposited anything.
lol fun fun

[Caleb]

Garth, you guys have been so busy did not want to bother you with my small issue.

I am down now to calling them after speaking with Glyn yesterday while I was in the office, will see if i can get some answers on the phone.
the latest email is just starting all over again like I have sent nothing to them, looks like this guy has no idea we have been in contact for 3 weeks...
"Dear John,

I am Jeri M. from the Security Department at Cassava Enterprises (Gibraltar) Ltd. which is part of the 888.com group of companies.

I am contacting you in regards to your 888poker account with username "8rok3n".

This is to inform you of the blocking of your account. It results from a dispute made to an account(s), which is related to yours. I apologize for any inconvenience caused, however please understand that un-cleared deposits cause financial damages to Cassava Enterprises Ltd, and it is my duty to protect the company from foreseen losses.

Please refrain from opening any new accounts. Any deposits made on new accounts will not be refunded, and any cashout requests made will not be honored.

Regards,
Jeri M."

So now they are saying I have "uncleared deposits" hmmm No idea what they are on about I have never deposited anything.
lol fun fun

They don't say anything there about YOU personally having unclaimed deposits. That's just a general statement.

In my experience, accounts that have never deposited anything but have received transfers from other account have been disabled because the account sending the transfer has been unconfirmed (i.e. No proof of identity or age, so they disable the account until proof is provided)

Possible that is happening here?

[John Miller]

Nope have never had money sent to my account I have sent money to others mainly the wife's account but that account is also a confirmed ID the same as mine.

[JMACK007]

So now they are saying I have "uncleared deposits" hmmm No idea what they are on about I have never deposited anything.
lol fun fun

Nope have never had money sent to my account I have sent money to others mainly the wife's account but that account is also a confirmed ID the same as mine.

Sooo.....you won some freerolls for some cash???

[goblin]

Hrmmmnn ...

Is something not right between 888PL and 888Poker ?

Why is it so difficult to get things to work right ?

Look at this for eg .



Is there a relationship issue between the parties hence why it is like it is atm ?

I mean 18 months / 2 years ago 888Poker were putting $$ into the league (i know i received $$ from them through Dream Team ) , now it seems like they don't give a rats ass !

Not trying to delve into the ins and outs , cause a rukus , or rock the boat , just a little frustrated , and trying to understand why !

Seriously , the online component could be sooo much larger and livelier than it ever was , as we now have the APL to tap into and educate ..

*sighhh

Hoping things turn around soon :/

working onna game at the moment
an cross forum game 888forum [my888] and 888pl maybe a saturday nite or sunday ???
be interested for 888pl peeps thoughts
gary goblin