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words with ho & ass in them "aswell as basement ""

Posted: Wed Jan 13, 2010 2:01 am
by 666HARPS666
To all that we asked to help , Thank you
the rest "*Z*** "

Pacific poker say it is not thier fault .it is that the disc program is old "lol"
funny i,ve been on here a year & a half , never such a problem .
we will post what they said . soon when i go out lol


p.s it took 1 person gizmo to send pacific poker an e-mail
to you non believers stick in your engineers blueprints somethings may never change

p.p.s to the engineer he should know that there is no such thing as half empty /half full .
it is either empty full or half

what there might be oil in Iraq

Re: words with ho & ass in them "aswell as basement ""

Posted: Wed Jan 13, 2010 3:08 am
by AceLosesKing
For crying out loud.

No one was against the issue, we just said there were better ways to go about it (like emailing 888 directly) then creating a topic telling 888pl to fix it.

Re: words with ho & ass in them "aswell as basement ""

Posted: Wed Jan 13, 2010 3:22 am
by 666HARPS666
Mike & aces lost his kings ,& the chocolate bar

we asked you for a hand . you pretty much laughed @ us & said it could not be done.

as Bob said thanks for the "help " :o
as giz said 888pl represent australia , for 888 . i,m pretty sure Bob knows this too
& they are not the same company

so next time shöuld we go straight to the source & not try get other 888pl players involved ? :twisted: :twisted:

its ok we will leave it up to you to argue & work out stats
we will just voice our own opinions & get what needs to be done done



what they,ve taken the golan heights

Re: words with ho & ass in them "aswell as basement ""

Posted: Wed Jan 13, 2010 3:30 am
by 666HARPS666
remember 1917 russia

hahhaa theres not a red under my bed




what they killed anastasia

Re: words with ho & ass in them "aswell as basement ""

Posted: Wed Jan 13, 2010 3:44 am
by 15GIZMO
Hi Guys,

For your information, this is the reponse I received from 888/Pacific Poker.

I will be forwarding them a copy of our chat so that they can look into it further.


"Re: [R] LANGUAGE (KMM32571368I15977L0KM)‏
From: Pacific Poker (Support) (support@pacificpoker.com)
Sent: Tuesday, 12 January 2010 7:52:25 PM
To: kerylf@live.com.au

Dear Keryl

Greetings from Leanne!

Thank you again for registering and playing on our site.

Please allow me to apologize for the delay in replying to your email and
to reassure you that this is not indicative of our usual high standards
of member care.

As long as I am aware of, we never "block" words like "house" or
"should" or " thought". I totally agree with you that it is definitely
too much to not to allow using such words.

Looking at your account, you sometimes use a rather old version of our
software, even today you were using the old software of ours. I suggest
that you download and get the new version.

If after you use new version and that you still have this typing problem
in chat, please can you send us a screenshot so that we can forward to
our technicians to investigate, please? I have included the info
regarding how to make a screenshot in the end of message, in case.

We are sorry for any inconvenience, Keryl!

We thank you again for playing on our site. On another note, please
remember to invite those friends who enjoy gaming to our site, the more
you invite, the more bonuses you can get- $50 in total for you for EACH
friend you invite and your friend will get $25/each (terms apply).

My name is Leanne and we will be more than happy to also speak with you.
I will be here until 15:00 your time today if you want to speak to me.
The Toll-free numbers for real-money-account members to reach us
include: 1 800 153 466 (Australia).

Thank you for choosing 888, and enjoy the games!

Kind regards,
Leanne
Member Support Representative
support@pacificpoker.com
http://www.888.com

**********************************************************************
To create a screenshot, kindly follow the next steps:

1. Press PRINT SCREEN (to do screen shot)

2. Go to 'start' - 'programs' - 'accessories' - 'imaging' or "Paint".

3. Click on blank document. (White page icon, with corner folded over)

4. Click on 'JPG' then 'ok'.

5. Right click mouse, onto 'paste'.

6. Go to 'file' (top left of screen) - 'save as' - 'desktop'.

7. Type in file name. (Cannot chat etc.) Click 'Save'




Original Message Follows:
------------------------
---------------------------------------------------------------
Contact Information
---------------------------------------------------------------
Email Address: kerylf@live.com.au


Reference #100108-000017
---------------------------------------------------------------
Product Level 1: Pacific Poker
Category Level 1: General Issues
Date Created: 08/01/2010 04.45 AM
Last Updated: 08/01/2010 04.45 AM
Status: Resolved
Assigned:
Username (if any): 15Gizmo
Version:
Deposit/Cashout Ref.:
Game Details:
Event Date & Time:
Internet Connection:
Firewall:

Operating System
---------------------------------------------------------------



Discussion Thread
---------------------------------------------------------------
Customer - 08/01/2010 04.45 AM
Can you please advise why you have over sensitised language on the site.

Can't even cha"t properly as any word that includes "ho"and äss" will
not print.

The English language is full of these words and it is impossible to talk
to anyone on the site.

Can't even ask a question - "how".

Can't even type texas holdem or house or should or thought or assign or
anything like that.

I feel that you have gone too far.

All the 888pl players are complaining so I though I would ask you
directly so that we can get an answer and hopefully a solution.

Regards

15 Gizmo"

Let's all hope that this anomoly is fixed soon.

Good luck all for the new season.

Re: words with ho & ass in them "aswell as basement ""

Posted: Wed Jan 13, 2010 3:54 am
by sahara1
thank you harps for sharing this information with all forum members... this is all about communication isn't it??

Re: words with ho & ass in them "aswell as basement ""

Posted: Wed Jan 13, 2010 4:20 am
by 666HARPS666
I thought so too first of but hey ,as i,ve said be4 certain ppl like to argue a fact alot but are not constructive to help
when instead of posting here 2 minutes of thier time could of been used to help our plight
god help us if ever they run for political positions

all i can say is thank you gizmo xxxoooxxxoookkk


p.s i smashed the glass :shock: :mrgreen:

p.p.s how can you have a half empty /half full ?

there is only full or empty or a half :o
take time to think about this because reallity is truth & science does not lie "lol "

what rome wasn,t built in a week :geek:

Re: words with ho & ass in them "aswell as basement ""

Posted: Wed Jan 13, 2010 7:58 am
by Bacon
Hi,

My internet is running really slow. Can 888pl please write to my internet provider, because I'm sure there are other players on their lines, and I'm sure hearing for you will work better than me writing to them?

Thanks

Re: words with ho & ass in them "aswell as basement ""

Posted: Wed Jan 13, 2010 8:01 am
by bennymacca
666HARPS666 wrote:p.s it took 1 person gizmo to send pacific poker an e-mail
to you non believers stick in your engineers blueprints somethings may never change

p.p.s to the engineer he should know that there is no such thing as half empty /half full .
it is either empty full or half

what there might be oil in oraq



666HARPS666 wrote:p.s i smashed the glass :shock: :mrgreen:

p.p.s how can you have a half empty /half full ?

there is only full or empty or a half :o
take time to think about this because reallity is truth & science does not lie "lol "

what rome wasn,t built in a week :geek:


wow harps, you obviously feel threatened by someone with an education.

Re: words with ho & ass in them "aswell as basement ""

Posted: Wed Jan 13, 2010 8:05 am
by krunchie
Actually, isnt Harps saying we in no way helped in this situation

I beg to differ.

The problem was raised on this forum, the forumers and then the 888pl management pointed out that this was not the place to get such problems fixed and that maybe an email to 888 would suffice.

the email was sent

the problem was solved

as i said to me to me it looks like the regular forum guys contributed to this rather well :D